- Will deliveries reach customers with rural addresses?
- Yes, as long as the courier has the right details. Over 35% of addresses in Ireland have no house name or number, mostly in rural areas, but every address has its own Eircode. We add an Eircode field to your checkout, and where your platform supports it, an address lookup, so couriers can find a farmhouse or townland address first time. That means fewer missed deliveries and fewer calls asking for directions.
- I sell clothing or surf gear. How do I handle sizes and returns?
- Clear size guides on every product page help customers order the right size first time, which cuts down on returns. When someone buys online, the law gives them 14 days from delivery to cancel for any reason, and your shop must tell them so before they buy. We set up a clear returns page and checkout information explaining how cancellations and returns work, and the CCPC's guidance for businesses selling online covers the legal detail.
- What happens after my shop goes live?
- You run the shop day to day, and we're there when you need us. If you want help adding a new product range, setting up a sale or changing how delivery works, you can reach us by email or video call. Support is available whenever you need it after launch, so you're never left to work out a problem on your own.
